Contact Us

If you have any questions regarding your order, our policies, or our products, our customer support team is here to assist you. We aim to respond to all inquiries as quickly as possible and ensure you receive the support you need.

Customer Service Email: service@newessentialsus.shop
Support Hours: Monday–Friday, 9:00 AM – 6:00 PM

Please include the following information when contacting us to help us process your request efficiently:

• Your full name

• Order number

• Detailed description of your issue

• Photos or videos (if applicable)

Our team is committed to providing clear and timely assistance for all customers.