Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and protected when you visit or make a purchase on our website.

1. Types of Information We Collect

Information You Provide Directly

  • Name and contact details

  • Address and postal information

  • Payment information processed by secure third-party gateways

  • Communication records with customer service

Automatically Collected Data
Through cookies and analytics tools, we collect:

  • IP address

  • Device type

  • Browser information

  • Interaction data (visited pages, clicks, visit duration)

2. Why We Collect Your Information

We collect data for purposes including:

  • Processing orders and managing delivery

  • Verifying payments and preventing fraud

  • Responding to customer inquiries

  • Maintaining and improving the website

  • Sending updates, promotions, and newsletters (with consent)

3. Consent and Withdrawal

By submitting personal information, you consent to its use for order processing and related services.
You may withdraw consent at any time by contacting us, which will stop future communications but may affect certain services.

4. Information Sharing

Your personal information may be shared with:

  • Shipping carriers

  • Payment processors

  • Customer service platforms

  • Data analytics providers

Each partner is contractually required to handle data securely and confidentially.

We may also disclose information if required by law or to protect our legal rights.

5. Data Protection Practices

To ensure security:

  • All transmissions are encrypted using SSL

  • Servers are protected by firewalls and updated security systems

  • Only authorized personnel have restricted access

We take reasonable steps to prevent unauthorized access, modification, or deletion of your personal data.

6. Cookies and Similar Technologies

Cookies help us remember preferences, improve loading speeds, and understand user behavior.
Users may disable cookies through browser settings, but certain functions may not operate properly without them.

7. Third-Party Sites

Links to external platforms may appear on our website. We are not responsible for their privacy practices and encourage you to review their policies before providing information.

8. Age Restriction

This website is not intended for individuals below the age of majority in their region unless parental consent is provided.

9. Policy Revisions

We may revise this policy to reflect operational, legal, or regulatory changes. The updated policy will take effect immediately upon posting.

10. Contact Details

If you have questions or wish to request access, correction, or deletion of your information, please contact us at service@newessentialsus.shop.